Successful and sustainable capacity development can only occur when there is commitment from individuals who invest in the process and the desired results of capacity change. Engaging stakeholders and building consensus during the entire capacity development process requires that a communication and coordination plan be put in place to ensure that PR, SRs, the Global Fund Secretariat, the CCM, LFA, government ministries, private partners, CSOs, and development partners are kept informed, consulted and engaged as necessary.
Each of these organisations (as well as individuals within each organisation) will have a different role and perspective of the capacity development effort and communications must be tailored accordingly. Stakeholder engagement and consensus building should be conducted throughout the capacity assessment, planning, and implementation cycle and helps to ensure commitment and accountability for sustainable capacity development.
The following points should be considered when scoping and designing the process.
Following the capacity assessment of the Zambian Ministry of Health, the Ministry (with the support of UNDP as interim PR) embarked on the process of developing a Capacity Development Plan using the identified capacity gaps and recommendations as a starting point.
Consultations were held with national partners and other key stakeholders on each of the functional areas, including identifying target indicators and measures of progress for each capacity gap. These indicators were then discussed from the perspective of how to achieve targeted improvements, leading towards a discussion of suggested actions, dependencies and timing schedules.
The Ministry included national partners and stakeholders in consultations at all levels to support the design of the capacity development plan. Through this process, an integrated plan was produced which included budgets for each functional area, and the plan was approved by the Global Fund Country Coordinating Mechanism and the Ministry.